{"id":1839,"date":"2026-09-09T13:02:09","date_gmt":"2026-09-09T13:02:09","guid":{"rendered":"https:\/\/carbon-sun.com\/new\/?page_id=1839"},"modified":"2026-09-16T14:18:26","modified_gmt":"2026-09-16T14:18:26","slug":"accessibility-statement","status":"publish","type":"page","link":"https:\/\/carbon-sun.com\/new\/accessibility-statement\/","title":{"rendered":"Accessibility Statement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1839\" class=\"elementor elementor-1839\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cc2833d e-con-full e-flex e-con e-parent\" data-id=\"1cc2833d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1f13fcca e-flex e-con-boxed e-con e-child\" data-id=\"1f13fcca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e724681 elementor-widget elementor-widget-heading\" data-id=\"2e724681\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">ACCESS FOR EVERYONE<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cf844fc elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5cf844fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13e59898 elementor-widget elementor-widget-heading\" data-id=\"13e59898\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Accessibility Statement<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-454b1101 elementor-widget elementor-widget-text-editor\" data-id=\"454b1101\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Carbon Sun is committed to making its website and services accessible to as many people as reasonably possible.<\/p><p><strong>Last updated: 9 September 2026<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ba90a79 e-con-full e-flex e-con e-parent\" data-id=\"2ba90a79\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7472ac3b e-flex e-con-boxed e-con e-child\" data-id=\"7472ac3b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51b9c42 elementor-widget elementor-widget-text-editor\" data-id=\"51b9c42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Carbon Sun wants everyone who visits this website to be able to find information, understand the content and use the enquiry and appointment-booking services with confidence.<\/p><h2>Accessibility approach<\/h2><p>The website is being developed with the Web Content Accessibility Guidelines WCAG 2.2 Level AA as its accessibility target. These guidelines explain how to make digital content more perceivable, operable, understandable and robust.<\/p><p>This statement is a commitment to ongoing improvement. It does not claim that every page or third-party component has undergone a complete independent accessibility audit.<\/p><h2>What you should be able to do<\/h2><p>The aim is for visitors to be able to:<\/p><ul><li>navigate the principal content using a keyboard;<\/li><li>zoom text without losing essential content or functionality;<\/li><li>use the website on desktop, tablet and mobile screens;<\/li><li>understand headings, links, buttons and form instructions;<\/li><li>use meaningful alternative text where images convey information;<\/li><li>distinguish text and controls through sufficient colour contrast;<\/li><li>pause or avoid unnecessary movement where applicable; and<\/li><li>use current screen readers and other assistive technologies with the main content.<\/li><\/ul><h2>Known limitations<\/h2><p>Some parts of the website may not yet meet the intended standard fully. Potential limitations may include:<\/p><ul><li>third-party appointment-booking, payment, video or embedded-content interfaces;<\/li><li>older documents or PDFs that have not been fully structured for assistive technology;<\/li><li>occasional decorative or generated images whose alternative text requires further review;<\/li><li>focus indicators, form messages or controls supplied by third-party plugins; and<\/li><li>content introduced by future plugin or website updates.<\/li><\/ul><p>Carbon Sun will seek to address identified problems proportionately and will work with relevant suppliers where a limitation arises from third-party software.<\/p><h2>Appointment booking and customer dashboard<\/h2><p>Appointment booking and account functions are provided using LatePoint, with payment processing supplied through Stripe. These third-party components may have accessibility behaviour outside Carbon Sun\u2019s direct control.<\/p><p>If you cannot use the online booking form or customer dashboard, please contact Carbon Sun. Reasonable assistance or an alternative booking method can be offered.<\/p><h2>Alternative formats and reasonable adjustments<\/h2><p>If you need information in a different format, help completing a booking, or a reasonable adjustment relating to an appointment, please get in touch. Examples may include:<\/p><ul><li>booking by telephone or email;<\/li><li>receiving essential information in a simpler electronic format;<\/li><li>discussing access requirements for a Southam or London venue; or<\/li><li>agreeing an appropriate online or telephone alternative where suitable.<\/li><\/ul><p>Requests will be considered individually and responded to as soon as reasonably possible.<\/p><h2>Using your browser or device<\/h2><p>Your browser and operating system may allow you to enlarge text, change colours, use voice control, enable captions or use a screen reader. Guidance is available through your device\u2019s accessibility settings and from organisations such as AbilityNet.<\/p><h2>Reporting an accessibility problem<\/h2><p>If you encounter a barrier, please provide:<\/p><ul><li>the page address;<\/li><li>a short description of the problem;<\/li><li>the device and browser being used, if known; and<\/li><li>the format or assistance that would help.<\/li><\/ul><p>Email <a href=\"mailto:chriswoodruff@carbon-sun.com\">chriswoodruff@carbon-sun.com<\/a>. Carbon Sun will aim to acknowledge the issue promptly and explain what can reasonably be done.<\/p><h2>Assessment and review<\/h2><p>The website should be reviewed using a combination of automated checks and manual testing, including keyboard navigation, responsive layouts, headings, labels, alternative text, focus visibility and colour contrast. This statement should be updated after a formal audit or whenever significant changes are made.<\/p><h2>Legal context<\/h2><p>Carbon Sun is committed to avoiding unlawful discrimination and considering reasonable adjustments in accordance with the Equality Act 2010. WCAG 2.2 AA is used as the practical accessibility target for the website.<\/p><h2>Contact<\/h2><p>For accessibility help or feedback, contact Chris Woodruff at <a href=\"mailto:chriswoodruff@carbon-sun.com\">chriswoodruff@carbon-sun.com<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ACCESS FOR EVERYONE Accessibility Statement Carbon Sun is committed to making its website and services accessible to as many people as reasonably possible. Last updated: 9 September 2026 Carbon Sun wants everyone who visits this website to be able to find information, understand the content and use the enquiry and appointment-booking services with confidence. 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